About us

Big Experience, Personal Approach.
With over 24 years of IT expertise, we’re a small team dedicated to helping businesses like yours thrive through smart, tailored solutions.
Our Mission
To empower small and medium-sized businesses by solving their IT challenges with practical, efficient solutions. Whether it’s automating time-consuming tasks, migrating critical data, or optimising IT systems, our goal is to save you time, reduce costs, and enable growth.
Who We Are
We’re not a faceless corporation, nor a one-man operation. We’re a close-knit team of IT specialists who combine decades of expertise with a hands-on, personal approach.
Founded by Gary Shawcross a seasoned IT professional with 24 years of experience, our business is built on:
Trustworthy Advice
We prioritise solutions that genuinely meet your needs.
Quick Turnarounds
We know how to solve problems fast.
Tailored Services
Every business is different, so we create solutions that fit your goals.
Why We’re Different
Experience That Counts
After working across industries like healthcare, military, retail, and professional services, we know what works – and what doesn’t.
Small Team, Big Results
You get direct access to experienced professionals who care about your business as much as you do.
Enterprise-Level Solutions for SMBs
We bring the same expertise large organisations rely on, tailored for businesses like yours.
Our Core Values
Clarity
We believe IT should be simple, not overwhelming.
Reliability
We designed and developed a custom automation tool that reduced the process to just 15 minutes, all while being so intuitive that users could be trained to operate it in under 5 minutes.
Partnership
Your success is our success, and we’re with you every step of the way.


A Word from Our Founder
Over the past 24 years, I’ve seen first-hand how the right IT solutions can transform businesses. It’s not just about technology – it’s about solving problems, overcoming challenges, and finding the most effective path forward, even when the issues are complex. That’s why I started this company – to help businesses like yours unlock growth, simplify operations, and achieve more with less effort. Our small, dedicated team thrives on tackling the tough problems and delivering tailored solutions that make a real difference.”
Gary
What Our Clients Say

Jackson Brierley Harthan
"They understood our challenges immediately and implemented a solution that saved us hours every week. I couldn’t recommend them more highly."

TM Asbestos Consultancy
"Working with Cerno has been a game-changer for our business. Their experience really shows in everything they do."
Let’s Work Together
We’d love to learn about your business and how we can help you succeed. Whether you need IT optimisation, automation, or data migration, we’re here to make it simple and effective.